Technical Support

A qualified support team will back you when using our NETRONIC components.

Experienced in international support, our team will answer your questions in German, English and French language.

• Our  hotline:  +049 (0)2408 141 0
• Email: support@netronic.de  (to be preferred for international support)

During the trial period, the service is free.

Maintenance and Support Agreement

Complete the acquisition of your license by a maintenance and support agreement. It provides the below services after the trial period:

• Qualified technical support by phone and e-mail
• Upgrades to new versions including development and runtime licenses
• Bug fixing of possible faults in the software.

For questions on the maintenance and support agreement please contact sales@netronic.com.

Training

Get started quickly visualizing your data by VARCHART XNet by attending a kick-off training which is taylored to your specific requirements. Usually, it takes two days and could take place at your enterprise or at ours in Aachen. If you provide application data and some specific demands, we will develop a prototype of your application. Please let us make you an offer: sales@netronic.de.

Development of Applications

Benefit from our experience of developing network applications. We can offer the below services:

• Requirements review and design of the user interface
• Development of a prototype in VB6, VB.NET or C#
• Development and testing of the final application in VB6, VB.NET or C#
• Maintenance and upkeeping of your application

For details, please contact: sales@netronic.de