GRANEDA Dynamic - Support
Technical Support
A qualified support team will back you when using GRANEDA Dynamic.
Experienced in international support, our team will answer your questions in German and English language.
- Our hotline: +049 (0)2408 141 0
- Email: support@netronic.de (to be preferred for international support)
During the trial period, the service is free.
Maintenance and Support Service
Complete the acquisition of your license by a maintenance and support agreement. After the trial period, it will provide the below services:
- Qualified technical support by phone and e-mail
- Upgrades to new versions including development and runtime licenses
- Bug fixing of possible faults in the software.
For questions on the maintenance and support agreement please contact sales@netronic.com.
Training
Get started quickly visualizing your data by GRANEDA Dyamic by attending a kick-off training which is taylored to your specific requirements. Usually, it takes two days and could take place at your enterprise or at ours in Aachen. If you provide application data and some specific demands, we will develop a prototype of your application. Have yourself an offer made by sales@netronic.de.
Are you indispensable in your position and can you make yourself available to advanced training for only a limited amount of time? Online training is the solution! Have yourself trained online by a personal trainer at times that you suggest! More...
Development of Applications
Benefit from our experience of developing Gantt applications. We can offer the below services:
- Requirements review and design of the user interface
- Development of a prototype
- Development and testing of the final application
For details, please contact: sales@netronic.com
Sharing the View
Some problems can be solved faster if our staff member can watch directly what happens on your screen. The tool netviewer enables two participants to share the view on the same screen. The secure and certified software makes the shared view available for the duration of defined sessions that are protected by passwords. After having downloaded the tool, please contact our staff member.
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