Visual Service Scheduler Add-in

Check up on the latest enhancements of the add-in

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Further information

Blog post: Visual Service Scheduler 1.1.2 Release: New Features
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Releases in Detail

Product Visual Service Scheduler
Version 1.1.2
Date 23 October 2016

List of Enhancements

The following enhancements were implemented in the Setup dialog:

  • Hide Response Date with the following options:
    • Not activated (= former default):
      • Resources can be collapsed and expanded
      • In expanded groups, the response date gets visualized either by a red (if the allocation bar starts after this date) or grey triangle
      • The triangle will be linked with the bar by a (red or black) line
      • While dragging an allocation, the date will be highlighted by a red deadline.
    • Activated: The highlightings described above are dropped.
  • Use Service Hour Starting Time
    Specifies whether the beginning of working hours will be based on the data fields Day, Starting Time and, if necessary, Starting Date (for a possible range of validity) of the table Service Hour (T5910).
    If this option is not activated, based upon the daily capacity, the working time will be centered around noon (e.g. 8 hours capacity will result in specifying the working time from 8:00 to 16:00).
  • Movement Grid (hours)
    Specifies how many time units are equivalent to one step when a node is modified interactively. Possible values: 0.25, 0.5 and 1 hour.
  • Initially Allocated Hours
    Specifies how long a bar will get when a service operation is dragged from the workload into the planning board at the left. A drop-down list offers the values 1, 2, 3, 4, 6, 8, 12, or 24 hours.

List of fixed bugs

The following areas were affected by bug fixes:

  • Save Immediately in the Setup dialog
  • Restriction of the allocations to the selected time slot
  • Better recognition of finished orders
  • Occasional problems when moving bars in expanded groups
  • Significant improvement of performance upon loading

Product Visual Service Scheduler
Version 1.1
Date 15 June 2016

List of Fixed Bugs

  • In the “Tree & Gantt Chart” view now only ServiceItemLines can be dragged from the Order Backlog into the Gantt chart.
Product Visual Service Scheduler
Version 1.1
Build 1.1.2
Date 2 June 2016

List of Enhancements

  • The Setup dialog now allows to specify whether allocations should stay in the same resource group when being shifted or not.
  • Allocations that are located after their ResponseDate are highlighted by a triangle symbol.
  • While allocations are being moved, orientation aid is offered by the ResponseDate being visualized as date line.
  • When bars are marked, all corresponding allocations get marked as well.
  • Look & Feel of visualization and interactions were improved

List of Fixed Bugs

The following areas were affected by bug fixes

  • Filtering
  • Handling of allocations
  • Handling of linked operations
  • Writing back directly

Product Visual Service Scheduler
Version 1.0
Build 1.0.1
Release SR 1
Date 16 July 2015

List of Enhancements

  • The filtering options by ResourceGroups and by ServiceOrders were added to the Setup dialog. The strings that are entered here will be used as NAV filter criteria, e.g.  „PLUMBERS|CARPENTERS“, „SO00006“ etc.
  • New General Options:
    • Save immediately: Each data modification will be stored in NAV immediately; an automatic reloading will not be invoked, however.
    • Show Finished Orders: By default Service Orders with repair status „finished“are ignored; this behavior can be changed here.
  • Highlight preferred resource (linked to service item)
    If a preferred resource has been connected to a service item, this resource will be marked with an asterisk, when the service item line is clicked.
  • Fixate tasks (ServiceOrderAllocations)
    In the node context menu, tasks can now be fixated, this being indicated by a yellow pin. Fixated tasks cannot be modified until the fixation will be reversed. 
    The data object ServiceOrderAllocation now has a new attribute IsFixed, that can be set, if needed, in the function LoadServiceDBToGantt() of the Codeunit 5416200 (NETRONIC VSS Manager). As this fixation can be set and reset in the node context menu, the appropriate storage of this attribute has to be added in the functions CreateSOARecord and ModifySOARecord of the code unit mentioned.
  • Visualize resource absences via negative resource capacities
    Absences (new nonworking times) now can be identified and visualized explicitly. For this purpose, the new text attribute Comment was added to the data object ResourceCapacity, that can be set, if needed, in the function LoadServiceDBToGantt() of the Codeunit 5416200 (NETRONIC VSS Manager). At the moment, only the key phrases „Holiday“ (orange), „Illness“ (green) und „Business trip“ (yellow) get colored. These key words can be customized by changing the text constants TEXT7235, TEXT7236 and TEXT7235 in the function LoadLanguageDependentOptions of the Codeunit 5416200 (NETRONIC VSS Manager).
Product Visual Service Scheduler
Version 1.0
Build 1.0.0
Date 18 November 2014

Key Features

  • The main diagram of the VSS is the Gantt chart “allocations” in the top left area. It shows an overview of the service tasks to the respective resource, the priority being indicated by color.
  • In the Two Gantt Charts view, the unfilled orders, i.e. not yet allocated service orders/ service item lines are shown in a second Gantt chart, being sorted in alphabetical order within their priority level.
  • In the Tree and Gantt Chart view, the unfilled orders are displayed as indented list, being sorted by priority and response date.
  • By clicking a resource or resource group the corresponding capacity load will be displayed in a histogram below the Gantt chart.
  • Planning of service orders by Drag & Drop: Service item lines can be moved interactively either from the lower to the upper Gantt chart or from the Tree chart on the right side to the Gantt chart. Allocations to resources can be changed by moving them vertically to another resource. The duration of service orders can also be modified interactively.
  • Allocations can be canceled, split and deleted.
  • Fully integrated in the Standard Service Module and the Resource Planning of Microsoft Dynamics NAV.
  • Real-time visual decision-making support.

Technical Details

  • For Microsoft Dynamics NAV 2015, 2013 R2, and 2013 
  • Based entirely on the .NET framework
  • Designed for data from the Service & Resource Planning Module (service orders, service item lines, resource allocations)
  • Real-time integration as Dynamics NAV page
  • Based on VARCHART Gantt 5.0