Pest controlling has more and more become a highly complex service business, no longer being a mere matter of setting traps or placing baits but meanwhile also including making service contracts to ensure that the trap systems in the infested buildings will be checked and equipped on a regular basis. Moreover, comprehensive regular documentation is mandatory for the pest controller as well as for his customer. Pest controllers with a big customer base nowadays can’t do without consistently being supported by software. For this reason, many of them use the ERP system Microsoft Dynamics NAV that simply lets them better manage customer contracts, recurrent on-site services, invoices, and inventory.
The Austrian software manufacturer nector offers an optimum supplement for Microsoft Dynamics NAV. Pestsoft presents the data stored in NAV in a comfortable interface with a comprehensive documentation system for managing the documents for contracts, audits,training certificates forservice technicians, and above all a clear reporting system. Pestsoft also enables trend analyses and evaluations of selected periods.
Of course, the pest controllers not only have to plan long-term recurrent on-site services but also short-term orders. A customer wished for a visual planning board as additional function in Pestsoft for gaining better overview of his staff’s assignments and thus their free capacities. During their research for a visual resource planning, nector came across NETRONIC’s Visual Jobs Scheduler. The Gantt add-in already covered a large part of the desired functionality. But, however, as nector’s responsible developer, Michael Hartl, puts it:
NETRONIC only needed six weeks for developing a customized client control add-in that nector integrated into their Pestsoft solution. The result is an overview of orders and resources with a lot of functions supporting the pest controllers with their planning.
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Sascha Hermann, head of development of NETRONIC:
The second expansion stage will bring a deployment backlog which will enable the planner to directly drag and drop unplanned orders to a free capacity of an employee.
“The impetus for the development came from a customer. Today, however, the positive reactions of customers and prospects make us realize that this visual planning board brings a huge benefit for pest controllers and with this also for our software.”
- Josef Walder, CEO of nector